Fraud Center & Security Alerts

We are committed to the highest level of account and financial security for all our members.
This section of our website will help keep you informed of current fraudulent activities, tactics and alerts. We encourage you to use the information here as a resource to help protect yourself from becoming an unsuspecting victim of identity theft or other fraud or scam. Scammers are constantly finding new ways to steal your money, from blackmail to romance scams to selling nonexistent items. Learn about the warning signs of common fraud and scams so you can protect yourself and others. You could save yourself or loved one from losing their life savings! This is not an exaggeration.

Remember, ServU will never reach out to you to request personal financial information such as usernames/passwords, PIN numbers or credit card numbers, via a text message, email, or phone call. Scammers can spoof a phone number to make it look like ServU is calling you. If you are unsure – hang up the call you have received and call ServU at the number you dial yourself. When you directly call ServU at our published phone number (607-936-2293) we will ask questions to verify your identity. This is how we confirm your identity and protect your accounts. 

ServU Credit Union will never ask you to input your card number and PIN via phone, text message or in an email. As always, contact us if you have any questions.