Join Our Team...

Looking for a fast-paced, exciting career opportunity?

ServU Credit Union offers a workplace where employees feel valued. In a world of technology and automation, we know that our employees provide the meaningful touchpoints that our membership wants and needs. We are dedicated to the growth and success of our employees. We provide a healthy work-life balance and a supportive work environment.

ServU’s mission statement is “to responsibly serve the financial needs of our membership in a manner than exceeds their expectations.” We are member focused and are proud to serve 17 counties in our local area. We are committed to offering financial services as well as giving back through community events.  

ServU provides a comprehensive benefits package including major medical, competitive salaries, 401(K) and generous paid time off.

To submit your resume for employment consideration,

Email resumes to: [email protected] 

Mail resumes to:
ServU Federal Credit Union
Attn: Human Resources
87 Victory Highway
Painted Post, NY 14870

Fax resumes to:
607-936-3154

Current Openings

Job Title: Education Development Specialist
Department: Education Development 
Job Salary: $18.36 – $22.95 per hour
The actual compensation will be determined based on experience and other factors determined by law.
Job Grade: 7
Location: Administration Office
Status: Full Time, Non-Exempt
Work Hours: Mon-Fri, 8am – 5pm
Job Summary:Providing comprehensive training to new and existing employees on a wide range of financial services, including transactions, phones, member services, lending processes and basic financial counseling.
Qualifications/Requirements:
  • Associates Degree or related knowledge
  • Strong social skills and professional appearance
  • Team player with department and other branch staff
  • Ability to handle multiple tasks simultaneously
  • Excellent grammar and communication skills
  • Organization skills with attention to detail
  • Strong computer skills
  • High level of confidentiality is mandatory
  • Timeliness and attendance are essential
  • Sitting or standing for extended periods of time
  • Valid driver license as travel to branch offices is required
  • Ability to lift up to 25 lbs
Essential Duties:
  • Obtain a thorough working knowledge of all Credit Union products, services, procedures and policies
  • Responsible for training teller, phones, lending and member service functions on products, software, compliance, policies and procedures
  • Assist with maintaining consistency throughout all branches
  • Ability to work as a Branch Specialist
  • Training may include structured office environment and in-branch follow-up training
  • Assist in the development and execution of an annual training plan
  • Maintain a highly motivated, well-trained staff that is knowledgeable on all credit union products and services
  • Create and foster a positive professional working relationship with staff
  • Encourage staff to actively promote products and services
  • Keep abreast of new training trends by attending seminars and reviewing professional publications
  • Complete the Financial Counseling Certification Program
  • Any other duties assigned by supervisor/management
  • Comply with all safety and security policies, practices and procedures. Report any unsafe or suspicious activities to your supervisor
  • Community involvement is a requirement of this position as outlined in the ServU Employee Handbook
  • Complies with all federal and state procedures and processes, including (but not limited to) the Bank Secrecy Act (BSA) and OFAC. Performs related responsibilities as required

Job Title: Branch Specialist
Location: Dundee
Job Salary: $16.73 – 20.91 per hour
The actual compensation will be determined based on experience and other factors determined by law.
Job Grade: 6
Status: Full Time, Non-exempt
Work Hours: Mon-Fri, 8:15am – 5:15pm
Job Summary: Assist members and potential members within the Member Services, Consumer Lending, Teller and Receptionist departments
Essential Duties:

  • Obtain a thorough working knowledge of all Credit Union products.
  • Provide coverage on teller line, member services, lending and receptionist desk
  • Interact with members to explain, promote and offer products as appropriate
  • New membership application, share draft, debit card, and other services as requested
  • Interview members and gather information for loan applications
  • Process loan check-backs
  • Any other duties as assigned by management
  • Comply with all safety and security policies, practices and procedures. Report any unsafe or suspicious activities to your supervisor.
  • Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.
Qualifications/Requirements:
  • Strong social skills and professional appearance
  • Team player with department and other branch staff
  • Ability to handle multiple tasks simultaneously
  • Excellent grammar and communication skills
  • Organization skills with attention to detail
  • Strong computer skills
  • Timeliness and attendance are essential
  • Sitting or standing for extended periods of time
  • Ability to lift up to 25lbs

Job Title: Credit Relations Specialist
Department: Credit Relations
Job Salary: $18.36 – $22.95 per hour
The actual compensation will be determined based on experience and other factors determined by law.
Job Grade: 7
Location: Administration Office
Status: Full Time, Non-Exempt
Work Hours: Mon-Fri, 8am – 5pm
Job Summary:Assist in the collection of delinquent loans and negative accounts.
Qualifications/Requirements:

  • Computer knowledge (Excel, Word, Access)
  • Strong communication and writing skills.
  • Knowledge of collection and lending products and policies
  • Organized and attention to detail
  • Provide a positive professional image as a representative of the Credit Union
  • Valid driver license as travel to court or other branches is required
  • High level of confidentiality
  • Timeliness and regularity of attendance are essential to the job
Essential Duties:
  • Staff support for collection issues.
  • Contacts delinquent accounts by phone and mail. Advises and counsels members of necessary actions and strategies for debt repayment. Takes appropriate action to bring account to a current status. As necessary, helps members create custom payment plans to repay the Credit Union.
  • Extensions & Modifications of Loans, Negative Accounts, Delinquent Loans, Repossession, Foreclosures, Bankruptcy, Credit Reporting, Insurance Posting, CECL, Invoices, Posting Payments, Board Packets, ALM Reports, Subsidiary General Ledgers, Small Claims, Charge-offs, Working with Attorneys and Loan Staff, and Assist in other job duties as assigned by Supervisor or management.
  • Ensure all collection activity is legal and follows established policies.
  • Appear in court or for foreclosure on behalf of ServU.
  • Assist with reports for Management
  • Occasional evening hours as needed
  • Maintain accurate records
  • Work with spreadsheets and Access database
  • Community involvement is a requirement of this position as outlined in the ServU Employee Handbook.
  • Complies with all federal, state, and organizational policies, procedures, and processes, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Performs related responsibilities as required.

ServU Federal Credit Union is an Affirmative Action Equal Opportunity Employer.

We fully encourage minorities, females, Veterans and Individuals with Disabilities to apply for all openings.

Reasonable Accommodations

ServU Federal Credit Union is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected] or call toll-free 1-800-443-0663. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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